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Adding Addon Domain Error: domainadmin-domainexistsglobal
If you are receiving this error: domainadmin-domainexistsglobal This can be caused by a...
AJAX Failure
If you receive an AJAX failure error in the email subsection of your cPanel and you use Safari,...
Apache Error Logs
Apache Error LogsCommon Errors: File does not exist: home/website/public_html/gallery/pic.jpg...
Apache Handlers And Running HTML as PHP
Apache Handlers And Running HTML as PHPApache Handlers control how Apache manages file types.  If...
Backing Up, Restoring, or Moving cPanel Content From One Host to Another
Backing Up, Restoring, or Moving From One cPanel Host to AnotherWe offer free content transfers...
Backup File Types
Backup File TypesThis is a useful list of types of backups and their file types.Email Forwarders...
Can My Program Be Integrated With Quickinstall?
Can My Program Be Integrated With Quickinstall?You can migrate data from an old installation to a...
Changing cPanel Password
Changing cPanel PasswordIf you change your cPanel password, it will change your main FTP password...
Changing Document Roots
Changing Document RootsWarning!  Changing the document root for your primary domain will cause...
Changing Email Passwords In cPanel
In cPanel, find the "Email" section. Select "Accounts". Find the email account you wish to...
Changing File Permissions
Changing File PermissionsWhile some files need to be write protected to enure security, others...
Checking Disk Space Usage
Checking Disk Space UsageUnder the "Files" Section you will find "Disk Space Usage".  You can use...
Checking the Latest Visitors
Checking the Latest VisitorsUnder the "Logs" section, you will find the "Latest Visitors" icon....
Clean URLs in Drupal
Drupal handles page URLs in a style that can inhibit search crawlers from indexing your website....
Contact Emails
Contact EmailsEmails are generated to notify users of changes.  Both WHM and cPanel send email...
cPanel Manual
cPanel ManualcPanel's documentation can be found here.
cPanel Themes
cPanel ThemesNote:  There are some features which are not available in some styles.Changing...
Creating and Deleting Subdomains
Rather than registering a new domain and adding it as an addon domain to your cPanel account, you...
Creating Blacklists
Creating Blacklists In cPanel, click "SpamAssassin". If not already done, enable SpamAssassin....
Creating or Removing an Addon Domain
Addon domains are additional domains hosted on an existing cPanel account.  The addon domain will...
Creating URL Redirects
Creating URL Redirects In cPanel under "Domains", select the "Redirects" icon. Choose which...
Creating, Editing, And Deleting Cron Jobs
Creating, Editing, And Deleting Cron JobsCron jobs are commands that have been scheduled to run...
Custom Error Pages
Creating your own error pages can be accomplished through cPanel.  After logging in, under...
Databases: Copying, Renaming, Merging, Exporting, and Importing
Copying In cPanel, select "phpMyAdmin" In phpMyAdmin, select the database you intend to copy....
Deleted public_html or www Folder By Accident
Deleted public_html or www Folder By AccidentIf you deleted the public_html folder, you will need...
Denying Access To Specific IP Addresses
Denying Access To Specific IP AddressesYou can use the your web statistics tool to find specific...
Directory Index Editing
Directory Index EditingThe Directory Index is an .htaccess code that specifies the default page...
Directory Listing Denied
Directory Listing DeniedIf your site is set to "No Indexing", you might get this error.  This...
Disabling Anonymous FTP
Disabling Anonymous FTPWe do not recommend ever allowing anonymous FTP connections, as it...
Do you offer password protected directories?
By default, cPanel allows you to password protect directories in your account that you wish to...
File Manager: Copying and Moving Files
File Manager:  Copying and Moving Files In cPanel, open the File Manager. In the popup window,...
File Manager: Creating, Editing, and Deleting Files
File Manager: Creating, Editing, and Deleting FilesCreating a File or Folder In cPanel, find the...
Finding the URL of a File
Finding the URL of a FileOn the Primary Domain In FTP or the cPanel File Manager, note the...
Fixing the htaccess "Long Lines" Problem
Fixing the htaccess "Long Lines" ProblemWhen editing the .htaccess file with a text editor (both...
Folders in the Home Directory
There are folders in the home directory which will cause problems if they are removed.  This is a...
Free DNS Hosting
NixiHost is proud to now offer free DNS hosting to existing customers.  Our free DNS hosting is...
Generating or Downloading Full Backups
Generating or Downloading Full BackupsFull backups are essential for safety and redundancy.  A...
GnuPG Keys
GnuPG KeysThis is an encryption scheme that uses the public key approach.  Messages are encrypted...
GZip
GZipGZip is available in cPanel's "File Manager"" section.  Select any file or folder you wish to...
Hidden Files
Any file that begins with a "." is a hidden file.  .htaccess, .htpasswd, and .bashrc are...
Hotlinks: Enabling And Disabling Hotlink Protection
Hotlinks: Enabling And Disabling Hotlink ProtectionHotlink protection keeps other websites from...
How to Change DNS Zones
Changing DNS Zones in cPanelUsers are able to change some DNS settings from cPanel. You can...
How to Create and Assign a Database User
How to Create and Assign a Database UserCreate A New Database User In cPanel, select "MySQL...
Image Manager
Image ManagerThis tool lets you view and modify images in your account.  It can be found under...
Importing MySQL Databases
Importing MySQL DatabasesHow to import a database: In phpMyAdmin, select the new database name...
Index Manager
Index ManagerThe Index Manager allows you to disable the default listing of all files in a...
Installing phpBB Styles
Your phpBB forum can be customized by changing layouts, color and image schemes, and...
Internal Server Errors and 500 Errors
Internal Server Errors and 500 ErrorsIf you are getting errors, the first step is to determine...
Invalid maildirsize
Invalid maildirsize Use FTP or the File Manager to navigate outside of public_html. Find...
Limiting Which Icons Appear in cPanel
Limiting Which Icons Appear in cPanelNote: This tutorial is for WHM users only.With WHM's feature...
Logging In To cPanel
Customers get one username per cPanel.  Addon, parked, and subdomains are accessable via your...
Lost Database Password
Lost Database PasswordYou will need to create a new user with a new password and assign that user...
Lost osCommerce Password
If you've forgotten your administrative password for your osCommerce site, you can reset the...
Mail Exchangers: Local, Backup, and Remote
Mail Exchangers: Local, Backup, and RemoteIt is suggested that you use cPanel's automatic...
Mail Folder
All email boxes and messages are kept as files within folders in your account.How to Access Mail...
MIME Types
MIME TypesYour browser uses MIME types to determine how to react to various file extensions....
My New Domain Shows a Seach Portal or Avertisements
If you have recently changed the IP address of your site, you just need to wait.  The IP address...
MySQL Collation
You can use phpMyAdmin to alter the collation of mySQL databases,  In cPanel, select the...
MySQL Database Connection Problems
MySQL Database Connection ProblemsYou may have encountered these problems: Error establishing...
MySQL Database Size Limits
The only limit on database size is the amount of disk space available to your cPanel account.
Navigating Through File Manager in cPanel
Accessing the File Manager Click on "File Manager" In the popup box, select "show hidden files"...
Park Wrapper Error
Park Wrapper ErrorCommon Errors: Error from park wrapper: Sorry, you are not allowed to add...
Parking a Domain on an Addon Domain
In cPanel, find the "Domains" section. Click "Addon Domains" In the "New Domain Name" field,...
Password Protecting a Single File
Password Protecting a Single File Create a file called ".htapasswd" and put it above your root...
Password Protecting Directories
Password Protecting Directories   In cPanel, under "Files", select the "Directory Privacy"...
Proxy Access For Firewalls [cPanel, WHM, Webmail]
Proxy Access For Firewalls [cPanel, WHM, Webmail] cPanel Access URL http://domain.com/cpanel...
Quickinstall Auto Updates and Backups
Quickinstall Auto Updates and BackupsAuto UpdatesThis is enabled by default.  You can make the...
Raw Access Logs
Raw Access LogsUsing the raw access logs, you will be able to see who has accessed your site...
Read This Before You Create a Subdomain
Under "Domains", select "Subdomains". In the field marked "Subdomain", enter the name which...
Read This Before You Create an Addon Domain
Addon domains' file structures are similar to subdomains but the URL will look like a primary...
Redirecting A Subdomain to Another Page
In cPanel, find the "Domains" section. Click "Subdomains". Under "Modify a Subdomain", find...
Repairing a Broken Database
Repairing a Broken DatabaseHave you received this error? cpaneluser_database is marked as...
Requesting a New cPanel Password
Resetting Your cPanel PasswordYou can reset your cPanel password from the cPanel login screen....
RoundCube: Exporting And Importing Contacts
Importing In RoundCube, select the "Contacts Icon" on the top right menu. Click the "Import"...
Secure cPanel Login
Using Shared SSL to Access cPanel Use https, enter your site's IP address, and the secure port...
Setting a Cron Job to Run at a Specific Time
To set a cron job at a specific time, you must determine what the local time for the server is,...
Softaculous
SoftaculousSoftaculous is provided for all cPanel accounts.  Softaculous replaced Fantastico....
Track Delivery
Troubleshooting Email Routing IssuescPanel Track Delivery In cPanel, find the Email section....
Track DNS
Track DNSThis tool will allow you to check the DNS of a domain to view problems and diagnose any...
Unable to Login to cPanel, WHM, or Webmail
Unable to Login to cPanel, WHM, or WebmailThis is probably caused by your firewall.  You can...
Uploading Files Through cPanel's File Manager
Uploading Files Through cPanel's File ManagercPanel's File Manager makes it easy to upload files...
Uploading to Addon Domains and Subdomains
Both of these methods require an FTP client.Method A Under "Host", enter your addon domain name...
Using phpMyAdmin
While databases must be created in cPanel, phpMyAdmin is able to drop databases, manage keys on...
Using Track DNS
Track DNS is a useful tool to help diagnose common website issues.  You can use the Domain Lookup...
Viewing Website Statistics In cPanel With AWStats
AWStats is the most popular website statistics reporter.  It updates daily and tracks statistics...
Web Statistics Outside of cPanel
We are able to create a symlink for Webalizer.  If you would like to do this, please submit a...
Webmail Icon
The webmail icon in cPanel does not direct you to a valid email account.  If you wish to check...
Webmail Settings
Change Password If you are logged in, you can change your password with this tool....
What Are Addon Domains?
Addon Domains are domains that are added in your existing cPanel account.  The files and content...
What Are Document Root Folders?
Document Root Folders are the main folder for your account, also known as your public_html...
What Are Log Files?
Log files are records of activity.  They can be very useful for troubleshooting as well as site...
What Are Parked Domains?
Parked domains are domains which show the same website as your primary domain, and share web...
What Is A Cron Job?
Cron jobs are scripts or commands that are set to run automatically at specific times.  You can...
What is the Path to an Addon Domain?
public_html/addondomain.com This can be accessed via cPanel's File Manager or through FTP....
What is the public_html folder?
This is the web root directory for your primary domain.  All website files pertinent to that...
What's a Favicon?
Favicons are the logos browsers associate with websites.  Favicons are 16x16 or 32x32 pixels in...
When I Created An Addon Domain, It Said "Subdomain Added"
Ignore this message.  cPanel only calls it a subdomain because it exists within the site's...
Where is Agora Cart?
cPanel no longer has Agora Cart.  If you wish to install it, the package is available at...
Whitelisting Your IP in cPanel
cPanel blocks all IPs by default, but you might want to whitelist your personal IP in cPanel so...
Why can't I log into my cpanel or webmail?
There various issues that you may not be able to login to your cPanel or WebMail. We have...
Why is My Disk Space Incorrect?
cPanel updates its disk space usage record every four hours.  This means that if you make...
Why is My public_html Folder Empty?
There are some possible reasons that your public_html folder is now empty. Files were deleted...
Z-Push
Z-Push is a mail synching protocol that uses PHP to sync email, contacts, and calendars on mobile...
Zen Cart Optimization
This collection of tips will help you streamline your Zen Cart installation on your website....