Articles
You can both suspend and unsuspend cPanel accounts. Suspension does not delete the account or the...
BrandingDedicated and reseller accounts can brand your cPanel with your own logo. This is done through...
Changed Package But Customer's Settings Haven't ChangedIf you edit a hosting package it may not change the settings for already existing accounts under...
Changing WHM PasswordChanging WHM PasswordFor Reseller AccountsFrom the WHM login screen: Click "Reset Password"....
Checking Service Status and Server InformationChecking Server Status and Server InformationYou can check the status of services and servers in...
Choosing Available cPanel Themes for ClientsChoosing Available cPanel Themes for Clients In WHM, find "cPanel" on the left side....
Contact EmailsContact EmailsEmails are generated to notify users of changes. Both WHM and cPanel send email...
Creating a PackageCreating a PackagePackages are collections of preset specs defining what a user or domain can...
Creating a cPanel AccountCreating a cPanel AccountBefore you create a cPanel account, you will need to create a package....
Editing the Reseller DNS Zone TemplateEditing the Reseller DNS Zone TemplateWith this tool, you will be able to create a default set of...
Entered Information in WHM and it Doesn't RegisterEntered Information in WHM and it Doesn't RegisterThe culprit is likely that you are using the...
Error: Your Hostname Could Not Be Resolved to an IP AddressError: Your Hostname Could Not Be Resolved to an IP AddressIf you have not correctly set up the...
Increasing Reseller Client Disk SpaceIncreasing Reseller Client Disk SpaceIncreasing Quota by User or Domain In WHM, under "Account...
Installing SSL CertificatesInstalling SSL CertificatesWe offer free Let's Encrypt certificates for our customers, available...
Limiting Which Icons Appear in cPanelLimiting Which Icons Appear in cPanelNote: This tutorial is for WHM users only.With WHM's feature...
Logging in to WHMLogging in to WHM https://ServerName:2087 This method requires knowing what your server...
Managing DNS ZonesManaging DNS ZonesDNS Zones can be managed in the "DNS Functions" option in WHM. This is for...
Modify an AccountModify an AccountYou can use this function to update or modify cPanel accounts that have already...
Modify cPanel/WHM NewsModify cPanel/WHM NewsThis tool allows resellers to send a message that appears in all of their...
Reseller WHM AccountsReseller WHM AccountsReseller accounts have limited WHM access.Enabled Reseller WHM Functions...
Resetting a Reseller's Client's PasswordResetting a Reseller's Client's PasswordWhen you do this, the password will be reset for the main...
SSLSSLSSL certificates encrypt information being exchanged between the browser and the server. They...
Setting Up a Remote Access KeySetting Up A Remote Access KeyYou can user remote access keys for external billing software ,...
Setting the Mail ExchangerIf you are hosting a domain's web traffic but using another service to manage its mail, contact...
Site Exceeded Bandwidth Limit, Raising Limit Did Not HelpSite Exceeded Bandwidth Limit, Raising Limit Did Not HelpIf one of your sites has exceeded its...
Skeleton DirectorySkeleton DirectoryThis page tells you where to place files for clients. Files in the skeleton...
Sorry, a DNS entry already exists, please delete it first"Sorry, a DNS entry already exists, please delete it first (from all servers in the dns...
Splitting Addon Domains into New Hosting PackagesThere are many reasons for which you may want to move an addon domain into its own hosting. If...
Unable to Change Packages, "Resources Over Allocated"Unable to Change Packages, "Resources Over Allocated"If you have granted more disk space or...
Unparking a Domain Name in WHMUnparking A Domain Name in WHM In WHM, navigate to the "Account Information" section. Click...
Vanity NameserversVanity nameservers are available to Reseller clients by request. To request custom nameservers,...
Viewing All Subdomains in WHMIn WHM, expand the "Account Information" section. Click "List Subdomains".
Viewing Hosting Accounts in WHMViewing Hosting Accounts in WHMTo view all accounts in WHM, click on "Account Information", then...
WHM Modify Suspended Account PageWHM Modify Suspended Account PageWHM allows you to set up a custom suspended page for your...
WHM Shopping Cart ResetWHM Shopping Cart ResetThis allows you to reset a client's shopping cart if it is having...
WHM Support CenterWHM Support CenterSupport requests can be submitted to the cPanel customer service team through...
WHMCS AddonsIf you are using one of our Reseller hosting plans, you can purchase an Addon for your hosting...
When I Add Something to cPanel, it Doesn't Show UpWhen I Add Something to cPanel, it Doesn't Show UpIn cPanel, look at your account stats on the...