Knowledgebase

Browsers cache, or store, copies of pages you visit. That way, when you revisit the page, your browser can serve up your cached copy rather than requesting it across the internet. This speeds up the local browsing experience. The drawback of this is that your cached page may be outdated, and it can take 24-72 hours to refresh a page in the cache. If you have updated pages on your website, but you are unable to see the changes when you browse to the page, it may be a cached page you're viewing rather than the updated page. To fix this, you can clear out your cached pages.

Internet Explorer



IE 8

1. Select the "Tools" menu, then select "Delete Browsing History"
2. Find "Temporary Internet Files", and click "Delete Files".
3. Click "Yes", then "Close".

If these options aren't present, try this instead:

1. Select the "Tools" menu, then select "Internet Options"
2. Select the "General" tab, then find Browser History and click "Delete".
3. Click the "Temporary Internet Files" checkbox.
4. Click "Delete"

IE 4.x - 6.x

1. Select the "Tools" menu, then select "Internet Options".
2. Click "General"
3. Find the Temporary Internet Files section and select "Delete Files".

Google Chrome

1. Click the three three lines icon to the right of the address bar.
2. Click "Settings".
3. Click "Show Advanced Settings".
4. Click "Clear Browsing Data".
5. Uncheck everything but cookies and cached images.
6. Click "Clear Browsing Data".

Firefox


Firefox 10 (Windows and Mac OS X)

1. Click the "Tools" menu, and select "Clear Recent History".
2. Choose "Everything" from the dropdown, and ensure that "Cache" is checked.
3. Select "Clear Now".

Firefox 3.x

1. Select the "Tools" menu, then select "Clear Recent History".
2. Choose the "Time Range" to clear from the menu.
3. Select "Details" to choose which elements to be cleared, and check the box for "Cache". The rest must be unchecked.
4. Select "Clear Now".
5. Restart the browser.

Firefox 1.x-3.0

1. Select the "Tools" menu, then select "Clear Private Data".
2. Put a checkmark next to "cache".
3. Select "Clear Private Data Now".

Safari

Safari 6 or newer

1. Select "Menu", then "Preferences".
2. Click the "Advanced" tab.
3. Checkmark the box labeled "Show Develop Menu".
4. Close the box.
5. Select "Empty Caches" from the "Develop" menu.

Safari 1.5-5.x

1. From the "Safari" menu, choose "Empty Cache".
2. Click "Empty" to confirm.

Opera

1. Click the Opera menu icon at the top left corner.
2. Under "More Tools", click "Clear Browsing Data".
3. Uncheck everything but "Browsing History" and "Download History".
4. Click "Clear Browsing Data".