Articles

 Account Suspension

You can both suspend and unsuspend cPanel accounts.  Suspension does not delete the account or...

 Branding

Dedicated and reseller accounts can brand your cPanel with your own logo.  This is done through...

 Changed Package But Customer's Settings Haven't Changed

If you edit a hosting package it may not change the settings for already existing accounts under...

 Changing WHM Password

Changing WHM PasswordFor Reseller AccountsFrom the WHM login screen: Click "Reset Password"....

 Checking Service Status and Server Information

Checking Server Status and Server InformationYou can check the status of services and servers in...

 Choosing Available cPanel Themes for Clients

Choosing Available cPanel Themes for Clients In WHM, find "cPanel" on the left side. Â...

 Contact Emails

Contact EmailsEmails are generated to notify users of changes.  Both WHM and cPanel send email...

 Creating a Package

Creating a PackagePackages are collections of preset specs defining what a user or domain can...

 Creating a cPanel Account

Creating a cPanel AccountBefore you create a cPanel account, you will need to create a package. Â...

 Editing the Reseller DNS Zone Template

Editing the Reseller DNS Zone TemplateWith this tool, you will be able to create a default set of...

 Entered Information in WHM and it Doesn't Register

Entered Information in WHM and it Doesn't RegisterThe culprit is likely that you are using the...

 Error: Your Hostname Could Not Be Resolved to an IP Address

Error: Your Hostname Could Not Be Resolved to an IP AddressIf you have not correctly set up the...

 Increasing Reseller Client Disk Space

Increasing Reseller Client Disk SpaceIncreasing Quota by User or Domain In WHM, under "Account...

 Installing SSL Certificates

Installing SSL CertificatesWe offer free Let's Encrypt certificates for our customers, available...

 Limiting Which Icons Appear in cPanel

Limiting Which Icons Appear in cPanelNote: This tutorial is for WHM users only.With WHM's feature...

 Logging in to WHM

Logging in to WHM https://ServerName:2087 This method requires knowing what your server...

 Managing DNS Zones

Managing DNS ZonesDNS Zones can be managed in the "DNS Functions" option in WHM.  This is for...

 Modify an Account

Modify an AccountYou can use this function to update or modify cPanel accounts that have already...

 Modify cPanel/WHM News

Modify cPanel/WHM NewsThis tool allows resellers to send a message that appears in all of their...

 Reseller WHM Accounts

Reseller WHM AccountsReseller accounts have limited WHM access.  Enabled Reseller WHM Functions...

 Resetting a Reseller's Client's Password

Resetting a Reseller's Client's PasswordWhen you do this, the password will be reset for the main...

 SSL

SSLSSL certificates encrypt information being exchanged between the browser and the server. Â...

 Setting Up a Remote Access Key

Setting Up A Remote Access KeyYou can user remote acces keys for external billing software ,...

 Site Exceeded Bandwidth Limit, Raising Limit Did Not Help

Site Exceeded Bandwidth Limit, Raising Limit Did Not HelpIf one of your sites has exceeded its...

 Skeleton Directory

Skeleton DirectoryThis page tells you where to place files for clients.  Files in the skeleton...

 Sorry, a DNS entry already exists, please delete it first

"Sorry, a DNS entry already exists, please delete it first (from all servers in the dns...

 Unable to Change Packages, "Resources Over Allocated"

Unable to Change Packages, "Resources Over Allocated"If you have granted more disk space or...

 Unparking a Domain Name in WHM

Unparking A Domain Name in WHM In WHM, navigate to the "Account Information" section. Click...

 Vanity Nameservers

Vanity nameservers are available to Reseller clients by request.  To request custom nameservers,...

 Viewing All Subdomains in WHM

In WHM, expand the "Account Information" section. Click "List Subdomains".

 Viewing Hosting Accounts in WHM

Viewing Hosting Accounts in WHMTo view all accounts in WHM, click on "Account Information", then...

 WHM Modify Suspended Account Page

WHM Modify Suspended Account PageWHM allows you to set up a custom suspended page for your...

 WHM Shopping Cart Reset

WHM Shopping Cart ResetThis allows you to reset a client's shopping cart if it is having...

 WHM Support Center

WHM Support CenterSupport requests can be submitted to the cPanel customer service team through...

 WHMCS Addons

If you are using one of our Reseller hosting plans, you can purchase an Addon for your hosting...

 When I Add Something to cPanel, it Doesn't Show Up

When I Add Something to cPanel, it Doesn't Show UpIn cPanel, look at your account stats on the...