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WordPress is the easiest way to get started sharing your content with the world wide web! Even if...
503 Server Unavailable ErrorWhat Are 503 Errors?503 errors occur when there is a problem accessing the website that is...
Are backups included?We offer automated backups for our Shared, Semi-Dedicated, and Reseller plans. Our backups are...
Are there any hidden costs, or setup fees?There are absolutely no hidden costs or fees associated with your account when you choose to host...
Automatic Subscription PaymentsNixiHost offers two methods of automatic payments: credit card and PayPal. These two subscription...
Can I have Warez, Appz, Serialz and or commercial software on my account?Hosting or linking to illegal content is prohibited by our Terms of Service. If you have any...
Can I run scripts like Wordpress, Joomla, or phpBB on my site?Absolutely! We make it extremely easy to install over 250 different scripts via the Softaculous...
Can I upgrade my plan or features later?Upgrades/Addons are available to purchase at any time through your Client Area dashboard. Once...
Cancelling Your AccountYou can request cancellation for any of your services when logged in to NixiHost.com. Please be...
Catchall AddressCatchalls are disabledUnfortunately, catchall addresses can cause email blacklisting and delivery...
Clean URLs in DrupalDrupal handles page URLs in a style that can inhibit search crawlers from indexing your website....
Clearing the Browser CacheBrowsers cache, or store, copies of pages you visit. That way, when you revisit the page, your...
CloudflareCloudflare offers a free DNS management service which has some benefits for higher profile...
Common Port NumberscPanel cPanel 2082 cPanel SSL 2083 WHM 2086 WHM SSL 2087 Webmail...
Core Dump / Core FilesCore Dump & Core FilesYou may have found files that look similar to "core.12345" in your...
DNS FlushFlushing your DNS will clear out your cached DNS records on your computer, forcing the computer...
Domain Does Not ResolveHere are some tips for determining why your domain does not resolve as expected. Add Files to...
Editing the .htaccess FileEditing .htaccess With cPanel's File Manager In cPanel, select the "File Manager" icon....
Enabling mod_rewrite and mod_spellingYou must edit your .htaccess file, or create one if one does not already exist. This article...
Finding the Correct Path for Missing Files and Images (Error 404)If you receive a 404 Error, you can use the URL to identify the missing file. You can also...
Firewall Blocking the Port I NeedIf you can't get through a firewall that you're behind, and you do not have administrative...
Folders in the Home DirectoryThere are folders in the home directory which will cause problems if they are removed. This is a...
Forcing HTTPS Redirects via .htaccessIf you have an SSL certificate installed as shown in the "SSL/TLS Status" tool in cPanel but your...
How Do I Install a Font?In fact, you do not "install" fonts to your website. You must use HTML to tell the visitor's...
How do I set DNS records for a domain if I don't have hosting?If you have registered a domain through NixiHost but do not have hosting with which to set DNS...
How to speed up DNS propagationIn order to speed up DNS propagation, you can request a DNS flush of specific domains and records...
I need help with site development or designUnder normal circumstances we do not offer site development or design, however if you need...
I uploaded my page but it's not working!Make sure that you are uploading to the public_html or www folder. Only the files placed...
Is any security included?Our Shared, Semi-Dedicated, and Reseller hosting solutions all offer security through the...
Is it a problem if I'm not in the US?Not at all! In fact, we already have customers in countries all over the world.
Joomla OptimizationThese tips will help you reduce the CPU footprint of your Joomla content management system....
Let's EncryptNixiHost is pleased to offer Let's Encrypt SSL certificates! These certificates are great for...
Logging In To cPanelCustomers get one username per cPanel. Addon, parked, and subdomains are accessable via your main...
Making your WordPress website to be as performant and secure as possible with the latest version of PHP by using MultiPHPNixiHost now offers MultiPHP! Using MultiPHP, you can select from four different PHP versions -...
My New Domain Shows a Seach Portal or AvertisementsIf you have recently changed the IP address of your site, you just need to wait. The IP address...
MySQL CollatingUsing phpMyAdmin you can change the collation of databases. In cPanel, click the phpMyAdmin...
MySQL OptimizationHigh MySQL activity can be caused by processes locking up tables and backing up other queries,...
Optimizing CPU UsageExcessive CPU usage can slow your website down and cause errors. Common culprits are old, or...
PCI CompliancePCI (Payment Card Industry) Compliance is a standard dictating credit card data security....
PHP require, require_onceHave you seen an error like this? Warning: require_once(/home/user/public_html/item/zend.inc)...
PuTTY & SSH & FTP ErrorsIf you're getting fatal errors when trying to connect to your website server, your version of...
RSS FeedsRSS (Realy Simple Syndication) feeds provide users with updates such as news headlines.Using...
SQL ErrorsPossible mySQL Errors Parse error: syntax error, unexpected T_STRING...
SSH : Too many authentication failures for [user]If you are recieving this error (or "connection reset by peer"), your client is having trouble...
SSH Keying Through PuTTY (Windows)Installing & Using PuTTY in WindowsFirst you will need to download both PuTTY and...
SSH Keying Through Terminal (Mac OS X / Linux)For Mac OS X and Linux In Terminal, typessh-keygen -t dsa Accept the defaults when it queries...
SSLSSLSSL certificates encrypt information being exchanged between the browser and the server. They...
SSL Certificates and CloudflareWhile NixiHost generally recommends using NixiHost-provided nameservers to allow your cPanel...
Server Side Includes (SSI)Common SSI codes you might find useful: <!--#echo var="HTTP_REFERER" --> referring...
Some Default .htaccess Configurations.htaccess files override default server settings and set rules and parameters for the directory...
Splitting Addon Domains into New Hosting PackagesThere are many reasons for which you may want to move an addon domain into its own hosting. If...
SugarCRM / CSS StyleIf your CSS themes don't look right after installing SugarCRM CE, you might be able to fix it by...
Temporary URLs in WordPressTo use your Temporary URL with a WordPress installation, you will need to edit the Windows Hosts...
The Hosts File: What Is It, How To Edit ItWhat Is The Hosts File For?The hosts file is a text file. Your computer uses the hosts file to...
The public_ftp FolderThe public_ftp FolderThis folder is used for storing files available with anonymous FTP. If you...
Traceroute On MacWhat is Traceroute?Traceroute is a tool that records, or maps, the route between your computer...
Traceroute, Whois, Ping, DigYou can run all of these commands from your browser using the website nwtools.com. Some Chrome...
Troubleshooting inode usageIn the event that you need to reduce your inode usage, you can use SSH access to help identify...
Unable to Login to cPanel, WHM, or WebmailUnable to Login to cPanel, WHM, or WebmailThis is probably caused by your firewall. You can solve...
Updating MySQL Password Hashes for MySQL Upgrade CompatibilityDue to pending updates, some users with "old_passwords" enabled in MySQL will need to update...
Upgrading or Downgrading Your AccountAccount Upgrades and Downgrades You can upgrade or downgrade when logged in to NixiHost.com....
Vanity NameserversVanity nameservers are available to Reseller clients by request. To request custom nameservers,...
What happens if I exceed my allocated bandwidth?While our Shared and Semi-Dedicated plans have unmetered bandwidth, our Reseller and Dedicated...
What is an error 404 page?Error 404 indicates that you are requesting a file or a directory that does not exist on the...
What is md5 Encryption?Message Digest algorithm 5 is an encryption hash function, often used to encrypt stored...
What is the public_html folder?This is the web root directory for your primary domain. All website files pertinent to that...
Which nameservers should I use?You can find your nameservers along with your cPanel login details and other crucial account...
WordPress Migration Plugins and High Resource UsageWhen using a WordPress plugin to migrate or import a WordPress backup, it is not uncommon to see...
WordPress OptimizationOptimizing your scripts can keep your server and website loading quickly for your visitors. These...
cURLcURL is a command line tool for transferring data. It can be used with most file protocols. A...
phpBB Editing UsersUsing the phpBB Administration Control Panel, you will be able to create, modify, and delete user...
robots.txt Optimizationrobots.txt is used by search engine webcrawlers to determine what to index. robots.txt should be...
