Knowledgebase

Outlook 2011 for Mac

We recommend using SSL. To use SSL, you will need to log in to cPanel to get the incoming and outgoing server names and ports.

1. Log in to cPanel.
2. Find the Email section, and click on "Accounts".
3. Find the email address you wish to configure your email client for. To the right of the email address, click the dropdown menu labeled "More".
4. Click "Configure Mail Client".
5. Scroll down to "Manual Settings"

The highlighted section labeled "Secure SSL/TLS Settings" contains your incoming server name and the correct port for either IMAP or POP3, as well as the outgoing server and the appropriate SMTP port. Use this information for the next section:

1. In Outlook 2011, open the "Tools" menu.
2. Select "Accounts".
3. Select "E-mail Account".
4. For "Email Address", enter the full email address. Enter your password. For "Username", enter your full email address.
5. For "Incoming Server", enter the incoming server name shown to you in cPanel from the first section. For "Outgoing Server", use the outgoing server name shown to you in cPanel.
6. Select "Use SSL to connect".
7. Click "Add Account".

Enabling SMTP Authentication

To complete your account configuration, you will need to enable SMTP Authentication.

1. Select the "Tools" menu.
2. Select "Accounts".
3. Select "Email Account".
4. Select "More Options".
5. Click the "Authentication" dropdown menu, select "Use Incoming Server Info".
6. Click "OK".