Mail Folder

All email boxes and messages are kept as files within folders in your account.

How to Access Mail Files and Folders

  1. In cPanel, open the "File Manager"
  2. Choose the "Home Directory", click "Go".
  3. Open the "mail" folder. Disregard any new, cur, temp, ,Trash, and .Sent folders here.
  4. Find the folder for the domain and email user you wish to explore.
  5. Once you open the email user's folder, the relevant new, cur, temp, .Trash, and .Sent folders will be visible. It is not recommended that you modify these folders; this method of access is mostly useful for bulk deleting emails or email accounts.
  • 30 Users Found This Useful
Was this answer helpful?

Related Articles

How do I create an email account?

To create an email account log in to your control panel ( and...

How do I use webmail?

You can access your webmail by going to or by logging in to...

Is there a mailbox storage limit?

Mailbox storage limits are set within the Email Accounts section of cPanel. You can set the quota...

Do you offer password protected directories?

By default, cPanel allows you to password protect directories in your account that you wish to...

Why can't I log into my cpanel or webmail?

There various issues that you may not be able to login to your cPanel or WebMail. We have...