WHM Support Center

WHM Support Center

Support requests can be submitted to the cPanel customer service team through the support center. You might wish to try the FAQ, support forums, or documentation first.

  1. In WHM, click "Support".
  2. Click "Support Center".
  3. Choose one of the options.
  4. Enter your name, email, phone number, IP address, cPanel version/build in the supplied fields.
  5. Enter your description of the problem in the "Brief Description" field.
  6. Enter the name of the distributor you got the software license from in the field marked "Distributor/Partner NOC" field.
  7. In the field marked "Detailed Problem Description", describe the problem in as much detail as you can.
  8. Detail the steps required to reproduce the problem in the "Steps to Reproduce the Problem" field.
  9. Click "Send Request".

 

  • 29 Users Found This Useful
Was this answer helpful?

Related Articles

Logging in to WHM

Logging in to WHM https://ServerName:2087 This method requires knowing what your server...

Creating a cPanel Account

Creating a cPanel AccountBefore you create a cPanel account, you will need to create a package....

Creating a Package

Creating a PackagePackages are collections of preset specs defining what a user or domain can...

Managing DNS Zones

Managing DNS ZonesDNS Zones can be managed in the "DNS Functions" option in WHM. This is for...

Error: Your Hostname Could Not Be Resolved to an IP Address

Error: Your Hostname Could Not Be Resolved to an IP AddressIf you have not correctly set up the...