AJAX Failure If you receive an AJAX failure error in the email subsection of your cPanel and you use Safari,... Adding Addon Domain Error: domainadmin-domainexistsglobal If you are receiving this error: domainadmin-domainexistsglobal This can be caused by a... Apache Error Logs Apache Error Logs Common Errors: File does not exist:... Apache Handlers And Running HTML as PHP Apache Handlers And Running HTML as PHPApache Handlers control how Apache manages file types. If... Backing Up, Restoring, or Moving cPanel Content From One Host to Another Backing Up, Restoring, or Moving From One cPanel Host to AnotherWe offer free content transfers... Backup File Types Backup File TypesThis is a useful list of types of backups and their file types. Email... Changing Document Roots Changing Document RootsThe document root can be adjusted for Addon Domains and Subdomains by... Changing Email Passwords In cPanel   In cPanel, find the "Email" section. Select "Email Accounts". Find the email account you... Changing File Permissions Changing File PermissionsWhile some files need to be write protected to enure security, others... Changing cPanel Password Changing cPanel PasswordIf you change your cPanel password, it will change your main FTP password... Changing the Primary Domain If you would like to change the primary domain name on your hosting package, all you would need... Checking Disk Space Usage Checking Disk Space UsageUnder the "Files" Section you will find "Disk Usage". You can use this... Checking the Latest Visitors Checking the Latest VisitorsUnder the "Metrics" section, you will find the "Visitors" icon. This... Clean URLs in Drupal Drupal handles page URLs in a style that can inhibit search crawlers from indexing your website.... Contact Emails Contact EmailsEmails are generated to notify users of changes. Both WHM and cPanel send email... Creating Blacklists Creating Blacklists In cPanel, click "Spam Filters". If not already done, enable... Creating URL Redirects Creating URL Redirects In cPanel under "Domains", select the "Redirects" icon. Choose which... Creating and Deleting Subdomains Rather than registering a new domain and adding it as an addon domain to your cPanel account, you... Creating or Removing an Addon Domain Addon domains are additional domains hosted on an existing cPanel account. The addon domain will... Creating, Editing, And Deleting Cron Jobs Creating, Editing, And Deleting Cron JobsCron jobs are commands that have been scheduled to run... Custom Error Pages Creating your own error pages can be accomplished through cPanel. After logging in, under... Databases: Copying, Renaming, Merging, Exporting, and Importing Copying In cPanel, select "phpMyAdmin" In phpMyAdmin, select the database you intend to copy.... Deleted public_html or www Folder By Accident Deleted public_html or www Folder By AccidentIf you deleted the public_html folder, you will need... Denying Access To Specific IP Addresses Denying Access To Specific IP AddressesYou can use the your web statistics tool to find specific... Directory Index Editing Directory Index EditingThe Directory Index is an .htaccess code that specifies the default page... Directory Listing Denied Directory Listing DeniedIf your site is set to "No Indexing", you might get this error. This will... Disabling Anonymous FTP Disabling Anonymous FTPWe do not recommend ever allowing anonymous FTP connections, as it... Do you offer password protected directories? By default, cPanel allows you to password protect directories in your account that you wish to... File Manager: Copying and Moving Files File Manager: Copying and Moving Files In cPanel, open the File Manager. In the popup window,... File Manager: Creating, Editing, and Deleting Files File Manager: Creating, Editing, and Deleting FilesCreating a File or Folder In cPanel, find... Finding the URL of a File Finding the URL of a File On the Primary Domain In FTP or the cPanel File Manager, note the... Fixing the htaccess "Long Lines" Problem Fixing the htaccess "Long Lines" ProblemWhen editing the .htaccess file with a text editor (both... Folders in the Home Directory There are folders in the home directory which will cause problems if they are removed. This is a... GZip GZipGZip is available in cPanel's "File Manager"" section. Select any file or folder you wish to... Generating or Downloading Full Backups Generating or Downloading Full BackupsFull backups are essential for safety and redundancy. A... GnuPG Keys GnuPG KeysThis is an encryption scheme that uses the public key approach. Messages are encrypted... Hidden Files Any file that begins with a "." is a hidden file. .htaccess, .htpasswd, and .bashrc are... Hosting Multiple Sites on a Single Account You can host additional domains alongside your primary domain from a single cPanel account (As... Hotlinks: Enabling And Disabling Hotlink Protection Hotlinks: Enabling And Disabling Hotlink ProtectionHotlink protection keeps other websites from... How do I set DNS records for a domain if I don't have hosting? If you have registered a domain through NixiHost but do not have hosting with which to set DNS... How to Change DNS Zones Changing DNS Zones in cPanelUsers are able to change some DNS settings from cPanel. You can... How to Create and Assign a Database User How to Create and Assign a Database User Create A New Database User In cPanel, select... How to Enable Redis Caching We now offer Redis object caching which you can enable with a few quick steps.   You will need... Image Manager Image ManagerThis tool lets you view and modify images in your account. It can be found under the... Importing MySQL Databases Importing MySQL DatabasesHow to import a database: In phpMyAdmin, select the new database... Index Manager Index ManagerThe Index Manager allows you to disable the default listing of all files in a... Installing WordPress Internal Server Errors and 500 Errors Internal Server Errors and 500 ErrorsIf you are getting errors, the first step is to determine... Invalid maildirsize Invalid maildirsize Use FTP or the File Manager to navigate outside of public_html. Find... Limiting Which Icons Appear in cPanel Limiting Which Icons Appear in cPanelNote: This tutorial is for WHM users only.With WHM's feature... Logging In To cPanel Customers get one username per cPanel. Addon, parked, and subdomains are accessable via your main... Lost Database Password Lost Database PasswordYou will need to create a new user with a new password and assign that user... Lost osCommerce Password If you've forgotten your administrative password for your osCommerce site, you can reset the... MIME Types MIME TypesYour browser uses MIME types to determine how to react to various file extensions. MIME... Mail Exchangers: Local, Backup, and Remote Mail Exchangers: Local, Backup, and RemoteIt is suggested that you use cPanel's automatic... Mail Folder All email boxes and messages are kept as files within folders in your account.How to Access Mail... Mail and Cloudflare While NixiHost generally recommends using NixiHost-provided nameservers to allow your cPanel... Making your WordPress website to be as performant and secure as possible with the latest version of PHP by using MultiPHP NixiHost now offers MultiPHP! Using MultiPHP, you can select from four different PHP versions -... My New Domain Shows a Seach Portal or Avertisements If you have recently changed the IP address of your site, you just need to wait. The IP address... MySQL Collation You can use phpMyAdmin to alter the collation of mySQL databases, In cPanel, select the... MySQL Database Connection Problems MySQL Database Connection ProblemsYou may have encountered these problems: Error establishing... MySQL Database Size Limits The only limit on database size is the amount of disk space available to your cPanel account. Navigating Through File Manager in cPanel Accessing the File Manager Click on "File Manager" In the popup box, select "show hidden files"... Park Wrapper Error Park Wrapper ErrorCommon Errors: Error from park wrapper: Sorry, you are not allowed to add... Parking a Domain on an Addon Domain In cPanel, find the "Domains" section. Click "Domains" In the "Domain" field, enter the... Password Protecting Directories Password Protecting Directories In cPanel, under "Files", select the "Directory Privacy" icon.... Password Protecting a Single File Password Protecting a Single File Create a file called ".htapasswd" and put it above your root... Proxy Access For Firewalls [cPanel, WHM, Webmail] Proxy Access For Firewalls [cPanel, WHM, Webmail] cPanel Access URL http://domain.com/cpanel... Quickinstall Auto Updates and Backups Quickinstall Auto Updates and BackupsAuto UpdatesThis is enabled by default. You can make the... Raw Access Logs Raw Access LogsUsing the raw access logs, you will be able to see who has accessed your site... Read This Before You Create a Subdomain Under "Domains", select the "Domains" icon. Click "Create A New Domain". Enter your... Redirecting A Subdomain to Another Page In cPanel, find the "Domains" section. Click the "Redirects" icon. Select the type of... Repairing a Broken Database Repairing a Broken DatabaseHave you received this error? cpaneluser_database is marked as... Requesting a New cPanel Password Resetting Your cPanel PasswordYou can reset your cPanel password from the cPanel login screen.... Resource Usage          When browsing your cPanel, you may notice a list of resource statistics on the side of... RoundCube: Exporting And Importing Contacts Importing In RoundCube, select the "Contacts Icon" on the top right menu. Click the "Import"... SSL Certificates and Cloudflare While NixiHost generally recommends using NixiHost-provided nameservers to allow your cPanel... Secure cPanel Login Using Shared SSL to Access cPanel Use https, enter your site's IP address, and the secure port... Setting a Cron Job to Run at a Specific Time To set a cron job at a specific time, you must determine what the local time for the server is,... Softaculous SoftaculousSoftaculous is provided for all cPanel accounts. Softaculous replaced Fantastico.... Splitting Addon Domains into New Hosting Packages There are many reasons for which you may want to move an addon domain into its own hosting. If... Track DNS Track DNSThis tool will allow you to check the DNS of a domain to view problems and diagnose any... Track Delivery Troubleshooting Email Routing IssuescPanel Track Delivery In cPanel, find the Email section.... Unable to Login to cPanel, WHM, or Webmail Unable to Login to cPanel, WHM, or WebmailThis is probably caused by your firewall. You can solve... Update cPanel Password for MySQL Update Security Some cPanel usernames will need to be updated in order to comply with mandatory security measures... Uploading Files Through cPanel's File Manager Uploading Files Through cPanel's File ManagercPanel's File Manager makes it easy to upload files... Uploading to Addon Domains and Subdomains Under "Host", enter your primary domain name For "User", enter your cPanel username For the... Using Track DNS Track DNS is a useful tool to help diagnose common website issues. You can use the Domain Lookup... Using phpMyAdmin While databases must be created in cPanel, phpMyAdmin is able to drop databases, manage keys on... Viewing Website Statistics In cPanel With AWStats AWStats is the most popular website statistics reporter. It updates daily and tracks statistics... Web Statistics Outside of cPanel We are able to create a symlink for Webalizer. If you would like to do this, please submit a... Webmail Icon The webmail icon in cPanel does not direct you to a valid email account. If you wish to check... Webmail Settings   Change Password If you are logged in, you can change your password with this tool.... What Are Addon Domains? Addon Domains are domains that are added in your existing cPanel account. The files and content... What Are Document Root Folders? Document Root Folders are the main folder for your account, also known as your public_html... What Are Log Files? Log files are records of activity. They can be very useful for troubleshooting as well as site... What Are Parked Domains? Parked domains are domains which show the same website as your primary domain, and share web... What Is A Cron Job? Cron jobs are scripts or commands that are set to run automatically at specific times. You can... What is the Path to an Addon Domain? public_html/addondomain.com This can be accessed via cPanel's File Manager or through FTP. Â... What is the public_html folder? This is the web root directory for your primary domain. All website files pertinent to that... What's a Favicon? Favicons are the logos browsers associate with websites. Favicons are 16x16 or 32x32 pixels in... When I Created An Addon Domain, It Said "Subdomain Added" Ignore this message. cPanel only calls it a subdomain because it exists within the site's... Which nameservers should I use? You can find your nameservers along with your cPanel login details and other crucial account... Why can't I log into my cpanel or webmail? There various issues that you may not be able to login to your cPanel or WebMail. We have... Why is My Disk Space Incorrect? cPanel updates its disk space usage record every four hours. This means that if you make... Why is My public_html Folder Empty? There are some possible reasons that your public_html folder is now empty. Files were deleted... Wildcard Subdomains cPanel now offers support for wildcard subdomains. You can set up a wildcard subdomain following... WordPress Migration Plugins and High Resource Usage When using a WordPress plugin to migrate or import a WordPress backup, it is not uncommon to see... Z-Push Z-Push is a mail synching protocol that uses PHP to sync email, contacts, and calendars on mobile... cPanel Manual cPanel ManualcPanel's documentation can be found here. cPanel Themes cPanel StylesNote:  There are some features which are not available in some styles.Changing...